Warning: Truvi Hostaway API integration fails
Truvi has a bug in their Hostaway integration. If you are following their help article or the instructions they sent in their introductory email to set your triggers or conditions, your automations will not fire. Truvi's documentation shows that Uppercase values are returned in their introductory email and help article. In fact, Truvi is pushing…
HELP! Airbnb revenue is down 73%!
OMG! I finished comparing this month's revenue to April 2025, and it's down almost three-quarters. Here's why that doesn't bother us. Revenue for our short-term rental business is up 44% year over year across all channels. And we love that number. Take a look at the graphic to get a clear picture of revenue distribution…
Split Fee vs Single Fee
We just got the official word from Airbnb: the option to choose between split fee and single fee, which some software-connected hosts saw a few weeks ago, is a 'technical issue' that will be resolved soon. If you switched to the split fee, Airbnb will switch you back to the single fee – if I…
Help! I'm not booked for FIFA!
Help! I'm not booked for FIFA! OK. First of all, take a deep breath. The first match is 2 1/2 months out. Secondly, let's look at some market data…
Truvi switches to data-driven risk model
Truvi is transitioning to a data-driven risk model, which will provide hosts with smarter risk assessment, clearer booking statuses, and updated terms. Truvi announced this change in early April of 2026; the transition begins today, April 8th, 2026. According to Truvi, this means: clearer, more consistent information about each booking's risk level, directly in your…
The 3-Line TLDR That Stopped Door Code Questions
Guests need a lot of key information for a smooth stay, and hosts need it too to keep guests, the property, and expectations in check. ● After establishing these essential details, we confirm the check-in and check-out dates and times, the number of guests, and whether they are traveling with a pet or a service…